You may have been charged for a few reasons:
1. You signed up for our flexible monthly Jewelry Tester Club membership.
- With this subscription, you enjoy many benefits such as 40% off our entire store, VIP credit added to your account every month, a customizable monthly Gold Crate, and a personal jeweler service.
2. You fell in love with your Gold Crate.
- Within every Crate is $150+ (retail) of jewelry that you may purchase at 40% off, with your membership fee of $13 credited toward everything you keep. If you don't send anything back, you are billed the difference. For instructions on returning select items, follow the instructions inside the package.
3. You made a purchase from our catalogue.
For more information, including our refund & cancellation options, please visit goldcratejewelry.com/help
*Attention Gold Crate Customers: If you signed up through one of our limited time offers with differing prices, such as our thirteen dollar intro offer, all of the help articles still apply, just be aware that your monthly fee and credit will differ from that described, check your Crate for details.