Each month you'll receive a Gold Crate containing one Pick to keep free of charge + 5 picks to test for up to 5 days.
After the testing period, you are required to complete our Return Survey to let us know what you would like to keep, and what you're sending back.
Within the Return Survey, you can choose to purchase all the Picks with a "Buy All Discount," or purchase individual Picks for the price listed on the invoice inside the Gold Crate. For the items you don't want, just put them back in the box, and *attach the included return shipping label.* You have another 2 days after the Testing Period to drop off the box at any U.S. Post office.
If you only want to keep the free item, returning all of your Picks is also an option, but you may want to purchase at least one item as you already have an automatic credit of $13 (Your monthly shipping charge) toward anything you keep.
You will be automatically charged for anything you let us know you want to keep.
To make it easy, your three options are:
- Purchase any of them individually for discounted price and return the items you don't want
- Keep them all with the significant Buy All discount
- You can return them all; you may be subject to a Return and Restocking fee as noted in our Terms of Service.